Coffee Chat: How to Have Hard Conversations

Coffee Chat: How to Have Hard Conversations

Have you shied away from confronting staff with performance issues? Do you wish you could talk to your supervisor or coworkers about issues that are difficult? If you avoid having confrontational, emotional, or hard conversations, this talk is for you. Courtney Sparks, Director of the Freeport Community Library, will review strategies for approaching and framing conversations, and then workshop real-life situations both past and present.

All libraries workers are dealing with similar challenges, so let's gather to share and support each other! Bring your questions, experience, and ideas to October's Coffee Chat to talk about having difficult conversations in the workplace. 

The Coffee Chat Series is an MLA Membership benefit. Registration is open to all members, and the event Zoom link will be provided in your registration confirmation email.